Make sure that points identified should carry itself with strategy formulation process. He was looking for Mr. The OD consultant caught himself going on with more question. With this I would ask them whether other things like resources of the hospital, work strategy they are following and their relations with other employees are affecting their work or not.
Cost associated with the event v. Whereas, the opportunities and threats are generally related from external environment of organization. It helps members understand their organization when it is working at its best and builds off those capabilities to achieve even better results.
But both of the Managers were very important for the hospital. Once arriving, the OD consultant made small talk with Denton, and introduced an option of interviewing workers even though there may be risks associated with this type of analytical method.
In this type of situation it is really tough to get a solution without the third party intervention. Contract process is the only tool to do it in short time.
I would like to ask both Mary and Don about what positive and negative things of each other make them happy and irritate. Changes in these situation and its effects.
Unfortunately, the OD consultant is not using the model effectively. Denton he had a change to ask Mr. Other possible solution could be suggesting the hospital head to find out temporally or permanently to give the charge of head of those two departments to the senior employees among them.
Mary what he did to go things smoothly and ask Mary the same question. Don perform the role of Ms. So, I would like to spend time with both of them and other important people to find out all of the necessary information.
How to Write a Summary of an Article. What is the scope and clarity of the agreement. And check how the new heads do and what types of difficulty are they face to deliver services. The thing I would do differently is to invite both Don and Mary outside of their workplace to give them an informal and friendly environment then they can think about their problem articulately and in an open mind.
This can help relieved some work related stress. Is third-party intervention an appropriate intervention in this case. An idea of a retreat weekend, ii. Question 3 How effective was the contracting process described in the last part of the case.
The mutual colleague believed that the OD consultant could help Denton. This will help the manager to take the decision and drawing conclusion about the forces that would create a big impact on company and its resources. Denton, did not follow procurement management Kenworth Motors 3 procedures, as most likely Kenworth Motors has processes on hiring outside consultants.
After Denton realized that was not a route he desired to go, the OD consultant offered to organize a retreat that would be geared towards finding causes of friction and dysfunctionality within the company.
Position and current economy trend i. Standards of health, education and social mobility levels. Everything wasn't in writing and also the time to arrange for the retreat is just too short to even harden.
In addition, it also helps to avoid activities and actions that will be harmful for the company in future, including projects and strategies. During the meeting he also admitted that he does not know what to do or say at the meeting with Denton.
Second, throughout the case study, the OD consultant mentions several times that he was worried how Denton perceived him, instead of focusing on the best plan of action for the company, Cummings, T.
The adviser lay out the retreat however didnt have any arrange of however the retreat would facilitate their issues. An idea of a retreat weekend, ii. He should have prepared an agenda for the meeting focusing what the business was all about with a clear idea of what is expected out of the meeting.
Case Study: Kenworth Motors Question 1 How well did the OD consultant prepares for the meeting with Denton? Would you have done anything differently? Kenworth Motors Case Study Essays and Term Papers Words | 3 Pages. Kenworth Motors Case Study Essays and Term Papers Read “Kenworth Motors” beginning on p.
of Cummings & Worley () and answer the four questions at the end of the case. Notes Question 2 Question 3 Question 4 Kenworth Motors Introduction to Case-Robert Denton, a plant manager, contacted the OD.-Denton has been the plant manager for 8 months.
View Notes - kenworth_motor_Case Study from MANAGEMENT at Indian Institute of Technology, Chennai. Case Study: Kenworth Motors Question 1 How well did the OD consultant prepares for the meeting80%(5). Case Study: Kenworth Motors.
Introduction This case is a narrative recount of an organizational development (OD) consultant on his business trip to Kenworth Motors’ Seattle truck manufacturing plant.
Case Study #1 Kenworth Motors October 1, 1. In preparing for the meeting with Robert Denton at Kenworth Motors, the OD consultant was not prepared at all. As noted in the case study, Mr. Wright was not the initiator of the meeting and was busy, so busy to put the meeting off a month.Kenworth moters case study